new patients

Your First Appointment

At Animal Eye Specialists, we strive to communicate with you as a partner in your pet's well-being. We are dedicated to making sure we do all that we can to make your experience with us a pleasant one.
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A specialty practice is designed to be an extension of the services provided by your veterinarian. General practitioners manage many eye problems on their own, however, a patient is referred when the doctor believes that the pet has a complicated, severe or chronic eye problem and would benefit from the advanced training of a board-certified ophthalmologist. We strive to maintain a close partnership with your veterinarian to keep them informed of your pet's condition, progress and treatment plan. A letter summarizing our findings and recommendations will be sent to your veterinarian after each visit.

While a referral helps us better schedule your pet's appointment, you are welcome to call us directly WITHOUT a referral as well. We will get your pet scheduled for their visit and then contact your veterinarian for records.

Please call us at (972) 437-3937 to schedule an appointment.

What To Expect

Please allow 30-60 minutes for your initial appointment and 30-40 minutes for a recheck appointment. Please keep in mind that occasional emergencies do arise and require immediate attention. Emergencies must take priority, so we ask for your patience and understanding if your appointment is delayed.

Your pet's initial examination will consist of a complete ophthalmic exam including vision testing, evaluation of the internal structures of the eye, tear testing, fluorescein staining, and intraocular pressure measurements. Other tests will be performed as indicated. In some cases, the eyes will require dilation for the examination, which will add approximately 20 minutes to the appointment time. Following the exam, we will explain our findings and recommended treatment options. If further diagnostics and/or surgery is recommended, we will provide an estimate for the costs involved. We are committed to taking the time to answer your questions and explain procedures to make sure you understand your pet's diagnosis and treatment options.

What To Bring

• Current medications
• Medical records if available (including laboratory test results such as blood work and x-rays)
• Leash or cat carrier (we require that dogs be leashed at all times and cats remain in a carrier until escorted to the exam room)

Required Forms

For your convenience, you can complete the new patient form (located at the bottom of this page) prior to your appointment. You may also plan to arrive a few minutes early to fill out a paper form.

Cancellation Policy

Animal Eye Specialists requires at least 24 business hours’ notice for all appointment cancellations or rescheduling.If you no-show, cancel same-day, or provide late notice, you will be rescheduled as a work-in appointment, and all applicable work-in fees will apply. If a rescheduling fee is collected, it is non-refundable and will be forfeit if you no-show or fail to give 24 business hours’ notice again. If you attend your rescheduled visit as planned, the fee will be applied toward your pet’s visit.

If you are running late to your appointment, please give us a call to let us know you are still coming. In most cases we can still see your pet however, there will be additional wait time to get you worked back in to the schedule.